International? Not us mate!

It is surprising how many large companies which like to think of themselves as international, and who advertise in the international press can’t cope with having customers in countries other than their home land.

From our own recent experience:

  • A subsidiary of a British bank – one of the national brands – can’t cope with a German address – the postcode always gets printed on a separate line before the town (it should be on the same line as the town, preceding the town name). Very strange, as in the UK it would be printed after the town on it’s own line.
  • A large Spanish bank has even larger problems, they insist on prefixing the street name with a choice of Spanish words meaning “street”, “avenue” etc. Their IT systems don’t give either their own staff or online-banking customers the possibility of setting the value to blank; they also insist on inserting a comma before the house number. So you end up getting mail addressed to Calle Hauptstrasse, 14 or what ever. They also put the postcode in the wrong line and insist on inserting a decimal point between characters 2 and 3 of the code. The result in Germany is that the post gets returned to the bank without being delivered.

It’s enough to make you tear your hair out. We’re used to American companies not being able to cope with foreign addresses, but Europe is full of little nations, so you’d think that European companies would have had plenty of practice with different address formats.

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Brise Soliel

We went to Xàtiva a couple of weeks ago to pick up the deeds for the plot we have bought, and to see a second architect. The guy we initially met made an offer for doing the design which was 50% over the usual rate, and was unable to explain why. Our (excellent) lawyer in Valencia pointed that out, and got us two comparative offers within 24 hours. So we went down to met an architect he knows and recommended in Valencia.

The meeting went very well – we liked his ideas (we had previously sent him an 8-page document listing the main requirements for the house) and his price was in line with the local guidelines for architect’s fees.

The only “problem” we have, is that he is convinced that we are going to need bars on all the windows. For terrace doors etc. we can use folding arrangements, where they fold against the wall on each side of the doors when we are at home, but he wants to put fixed bars on all the smaller windows.

He’s undoubtedly correct, as most Spanish houses do have bars, and if you are the only one without, it is a bit of an invitation to the local thieves. And you can’t be running around closing bars on every window before you go out each time. On the other hand, we don’t really want to look out into the garden through iron bars. We did suggest getting bars fitted which retract into a cavity in the wall on each side of the window, but he didn’t seem at all convinced that it was a good idea!

Fortunately, Ruth’s brother-in-law is an architect, and we were talking to him about it last night. He suggested using brise soleil. If you search on the internet, you can find some pretty neat images of what you could do: here, here, here or here.

The possibilities for producing something visually attractive but also burglar-proof are huge, and I think we could definitely live with brise soleil in front of the windows! Of course it also has the advantage that it will keep the house cooler in summer too.

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Running out of space for the snow

View from our lounge this morning

View from our lounge this morning


And the same view from upstairs

And the same view from upstairs

It has been snowing since last Wednesday. And we and the neighbours are starting to run out of places to put the snow we’ve cleared.

Since I took these pictures, it has continued to snow, and snow is forecast to continue until at least next Wednesday. One of the neighbours set off in his car at lunch time. Despite having snow tyres, he needed digging out three times before he got to the entrance to our common drive; and he had to turn around 100 meters after that because he couldn’t get up the hill to the main road. I think it could be impossible to get to work next week if the weather forecast is right.

Posted in Family / This Site | 2 Comments

Mervyn King: Sudoku for Economists

Mervyn King, the Governor of the Bank of England, gave a speech at the University of Exeter this week. He uses an example of “Sudoku for Economists” (pdf file, 47 kB) to illustrate why the mess the world economy is in is unlikely to get any better. He produces a small 9-celled “sudoku table”, to illustrate that the high-saving countries (e.g. China, Japan) and the low-saving countries (USA, UK, Spain) are dependent on the choices the other group of countries make:

Sudoku for economists shows that countries cannot pursue for long incompatible economic policy frameworks.

The reason why continuing large deficits are not sustainable indefinitely is that for every current account deficit there is an equal net capital flow in the opposite direction. Even if those flows remain constant in size, they imply an ever increasing stock of international asset and liability positions. Today China alone has reserves of over two trillion dollars, and Japan another trillion dollars…

The problem being, as Keynes said at the Bretton Woods Conference in 1944:

The process of adjustment is compulsory for the debtor and voluntary for the creditor. If the creditor does not choose to make, or allow, his share of the adjustment, he suffers no inconvenience. For whilst a country’s reserve cannot fall below zero, there is no ceiling which sets an upper limit.

King proposes that the G20 countries, who between them produce 90% of the global GDP, should work closely together to coordinate the reduction of global trade imbalances.

However, looking at the level of trust and support the member states in the EU are currently prepared to give each other, I think that is a non-starter. You have Portugal, Ireland, Italy Greece and Spain (the PIIGS), who need to reduce government debt on the one hand and the comparatively strong economies, in particular Germany, on the other. The citizens of the PIIGS are likely to erupt in civil unrest as the pain of even partially addressing their need to reduce government spending is felt (there has already been unrest in Greece), and the German finance minister has reacted strongly against suggestions that Germany should help these countries. Germany is in a better position, but that is only a relative position. Germany also needs to balance its books and the government sees looming difficulties maintaining the standard of living that its citizens expect. Politicians’ main goal is to get re-elected every 4-5 years, so they have no motivation to upset their voters with tough government saving or giving financial help to other nations.

If close neighbours can’t pull together, the chance that the USA, China, Britain, India, Germany, Turkey and Japan (to name some of the G20 members) will agree to pull together to correct economic imbalance seems remote.

We have just seen how little common ground could be found to deal with the potentially catastrophic changes looming as a result of climate change.

The speech is quite short, worth reading, and contains some thought-provoking comments. But I don’t feel optimistic that his suggestion will be followed. Unfortunately he rates other alternatives that have already been mooted as even less likely to succeed. Not encouraging.

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Very well paid

I noticed an article in the Daily Mail today about what Spanish air traffic controllers earn (here). I thought that must be typical exaggeration by the popular press, but decided to see if I find out what they “really” earn. It turns out that the figures are probably accurate – here’s an article in El Mundo quoting similar figures (translation here):

There are 2300 Spanish air traffic controllers. 28 of them earn more than 700,000 Euro per year, 135 earn more than 600,000 Euro and 713 have wages that range between 360,000 and 540,000 Euro. A few make more than 900,000 Euro. According to AENA, the average is 350,000 Euro per year, almost triple the amount that a British controller and twice that of a Frenchman, German or Italian.

I thought working in IT (information technology) was pretty reasonably paid, but there are very few employees in IT earning over 350,000 Euro a year. I would say there are not many salaried IT employees in Germany earning a third of that.

(By the way I am using the European separators for thousand (“,”). It is always a problem knowing which to use, the comma comes automatically to me after 30 years in Germany, and it is also what you see in Google’s automated translation above).

Posted in Economics, Europe | Leave a comment

How car safety has improved in 50 years


An interesting video by the Insurance Institute for Highway Safety showing a crash test where a 1959 Chevrolet is crashed into a 2009 Chevy. It shows the massive advance in occupant-safety over 50 years. I would not want to be the driver in the older car.

(via Boing Boing)

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Did you ever hear anything so ridiculous?

The British government wants to offer the chance to all school children to learn Mandarin and Arabic:

The schools secretary, Ed Balls, said UK plc increasingly needed children to learn the languages of countries where Britain had “very important business contacts”.

All secondary schools should offer lessons in Mandarin, he said, citing a poll in which bosses rated the language the most useful for their employees to speak after French and German.

The government also wants Mandarin and Arabic lessons made available to primary school pupils.

That sounds fine until you realise that today British children can’t even choose between German, French and Spanish. The school our nephew and nieces went to didn’t give them a choice about which language they would learn – there weren’t enough teachers with language skills to allow all foreign languages to be taught in each school year. So the one had to learn German, the next Spanish and the youngest French. No choice allowed.

So where are the teachers for Mandarin and Arabic?

Posted in General | 2 Comments

I’m glad they grit the roads here ;-)


Paignton is on the south coast of England in Devon. Comment from the original poster on YouTube two days ago:

A removal truck had been blocking the road outside our house for 3 hours and the drivers boss had just turned up, when they started the ignition it looked like they were going to try and move the truck, that’s what we were filming.

We had no idea that the car would appear from our right. The driver was warned how bad the roads were by their neighbour. There were probably 6-7 people on the pavements (2 were shown) but the driver was pretty insistent on getting to work.

Posted in In the UK, On the web | 1 Comment

Snow over Channel, Continent cut off

The headline above is from Charlemagne’s notebook (a blog by an Economist contributor). Similarly Train breaks down: Continent cut off from the Times.

Quite in the spirit of the more well known apocryphal headline “Fog in Channel. Continent isolated” attributed to the London “Times” in the early 20th century. Let’s wish Eurostar a more successful 2010!

Posted in General | 1 Comment

Ein heißer Ritt

Spiegel Online berichtet: Experten vom Wissenschaftsmuseum Phaeno in Wolfsburg haben überprüft, ob der dicke Mann auf dem Schlitten es überhaupt schaffen kann, Millionen braver Kinder am Heiligen Abend mit Geschenken zu versorgen.

Hier das Ergebnis.

… und sonst? Ein frohes Fest, happy Christmas und feliz Navidad!

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